Terms & Conditions


The access and use of this website is allowed only if the user accepts its terms of use as described in this document. The Twelve Events has the right to modify and readjusts these terms, whenever necessary, and the changes are set to effect when they are published to the12events.com website.

The Twelve Events (“The Company”) has the right to withdraw this website without previous notice. The Company is not responsible in case the users do not have access to the services of this site for any reason.


All trademarks, logos, characteristics that appear in the12events.com in addition to the appearance of people or places or things that are part of its content, are property of the Company or third parties. Their use is strictly forbidden without prior written license from the Company.

The content of this Website or any part of it is not allowed to be written, copied, reproduced, translated, revised or modified, distributed, leased, published, transmitted, presented or made accessible to public by other means without prior written license from the Company.


The Company has made every effort possible in order to make sure that the website contains accurate, valid, true and not misleading information. However, it does not take up any liability, commitment or guarantee regarding the safety and content. The user is responsible for the evaluation of the content and the use of any part of it. By no means can the content of this website be interpreted as advice or inducement of the users for any action.

The12events.com contains links to other websites for which The Company has no administration and has no control to them, to the services provided and the personal data policy that is applied. The use of the above links is under user’s own responsibility and is subject to their terms of use for which the users should be informed.

The Company has no liability in case there is damage, malfunction or malware infection of the user’s personal computer or other device that will be used for the access/visit/use or download of any material, data, text, images, video or sound. The users must use special software for their protection from electronic viruses or malware.


The12events.com may contain ads as well as display of other material with advertising content and purpose.

The Company has no responsibility for the content of these advertisements regarding any illegal actions or omissions, inaccurate statements or non conformity to the laws and regulations of any country or the European Union in regard with the content of these advertisements. This responsibility lies totally on the advertised companies, sponsors or creators of the advertising material.


For the registration of user in the12events.com, where and if required, the user agrees to: a) provide true, accurate, valid and complete information about the data asked in relevant forms for the access to the content/services and b) maintain and update the registration data so that they are true, valid, updated and complete. When the user completes the registration process he/she will receive the confirmation of his/her personal password and the user name that he/she has defined. The users remain responsible for all actions under their personal password, the user name and their user account in general and are solely liable for the correct use of their account. The Company has no liability for any damage occurs from the users’ inability to respect and follow the present terms. Users agree to notify the Company immediately for any non authorized use of their account and any actual or/and possible security breach.


The Company communicates with users by electronic mail either with newsletters, or during the personal account creation or the ordering process as necessary for the execution and completion of these processes. When the user visits the Website or communicates with the Company consents to receiving all necessary information through electronic mail or other means for the response and fulfillment of any requests, information on products and offers and replies to messages.

In every communication the Company displays its identity audibly and clearly and gives the user the possibility to ask for the termination of the communication.


This website is intended for use by users that are at least eighteen (18) years old. The use of the12events.com services by users under eighteen (18) years old must be supervised by the parent and the person with parental authority who accepts present terms. The parent or person with parental authority is responsible for the use of the website including any financial responsibilities may occur.


The Company is very sensitive on the protection of personal date of its customers. By visiting the12events.com the user is informed and accepts the company’s privacy protection as described below.


The type of data collected during various functions of the Website is: At (a) entering and use of the Website, (b) registration in newsletter service, (c) creation of personal account and (d) order of products.

The users of the12events.com submit to our company the following types of personal data:

During entrance and use of the Website:

  • IP Address
  • Information on navigation
  • Information on product preferences
  • Data for completed transactions

During registration to newsletter service.

  • E-mail address

During personal account creation

  • Full name
  • Telephone number
  • Residence
  • Password

During order process

  • Information on products
  • Delivery address
  • Message on gift card
  • Order comments
  • Method of payment
  • Information on payment execution


In case the user communicates with the Company through electronic mail or other means, the Company collects personal data related to such communications, under the terms and conditions of the present, in order to respond to relevant requests and demands and improve offered services.

The Company does not collect or has access to personal user data that are related to the online payment of products, like numbers or passwords of credit cards. These types of data are collected and processed exclusively and with the liability of the Bank during the process and completion of each payment.

Furthermore, the Company does not collect nor has access by no means to sensitive personal data of its customers.


Cookies are small files sent to the user when he/she visits a website through computer, mobile phone or other electronic device and recognize this device in future visits. These files perform various operations. Among others, they remember the preferences and choices of the user help improving the provided services and the content of the website and allow the modification of online ads and offers to each user.

The user can change the adjustments of his/her browser in order to prevent the saving of cookies in his/her computer without prion consent. Browsers usually have a “help” section where the users can find details on how to control the cookies options.


The Company collects and processes the personal data of users – customers, described above for the following purposes:


Improvement of offered services and content of the Website

Immediate and effective order receipt and delivery of offered products

Tax use and use for invoicing purposes and issuing of receipts for the offered products and services.

Improvement and update of the products and services so that they are suitable for customers’ needs

Study of consumer habits through anonymous statistical data

Communication with users on new services, products or issues of interest

The Company collects and processes personal user – customer data exclusively and only for the purposes described above and only at the extent that is absolutely necessary for the fulfillment of these purposes. This data is every time relevant and not more that necessary that required for the above purposes, it is accurate and subject to update if needed. Furthermore, this data is maintained only for the period required and is then deleted.


The Company by no means does reveal personal user data or links her files with any third private companies, people, public authorities or other organizations for financial or any other benefit.

The Company may give only the information that is necessary for the delivery and dispatch of ordered products to transport companies that take up the execution of these services.

If ordered by court or other public authority as well as in case is legally obliged, the Company may grant personal user data up to the extent required by law after notification of the users.


The users have the right to apply and receive by the Company in reasonable time and in a clear and comprehensive way the following information:

All available personal data of the specific user as well as their source.

The purposes of data or recipients.

The update of the data process for the period after his/her previous information.

In addition, the user has the right to express in written his/her objections to the Company requesting a specific action regarding his/her personal data as correction, temporary non use, binding, non revelation or deletion. In case there is a request for the deletion of personal data that is necessary for the execution of undertaken contract, the Company has the right to justified reject the request and notify the user accordingly.